ISO 9001:2015 Documentation, Interpretation, and Implementation

ABOUT THIS COURSE

The ISO 9001:2015 standard is applicable to any organization, regardless of type, size, industry or products and services provided. Having ISO 9001 certification can help your organization improve profits, lower employee turnover, perform better than national performance average on benchmark indicators, and improve effectiveness and efficiency. This classic classroom training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides information that will assist you with understanding what to document, how to document and what type of documentation is needed in accordance to the ISO 9001:2015 standard. This one day class will provide a walk-through of the standard as well as point out major requirements and offer commentary on how to successfully implement them. Opportunities to use the standard to improve your organization and offer final thoughts on implementation will also be identified.

Grow your business iQ with ISO 9001:2015 Documentation, Interpretation and Implementation.

WHO SHOULD ATTEND

This course is primarily designed for Quality Managers and personnel who are interested in improving organizational performance.

PREREQUISITES

Attendees are required to have reviewed the ISO 9001:2015 standard prior to the course.

MATERIALS

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 9001:2015 standard. Standards will be available for purchase during the registration process.

LEARNING OBJECTIVES

• Quality, Systems and Standards
• How ISO works
• ISO Myths and Realities
• ISO Concepts
  • Systems Thinking
  • Quality Concepts
  • Management, Leadership and Improvement
• The Importance of Interested Parties and Context of the Organization
• Design and documentation of your system
• Importance of the Quality Manual and documented policies
• Risk Management and your Business System
• Competence
• Operational Controls
• Performance Evaluation
• Corrective Action, Risk Management and Continual Improvement
• Implementation Strategy and Tactics and avoiding common mistakes