Course Descriptions

ABOUT THIS COURSE

Any business that consumes energy can benefit from an ISO 50001:2018 Energy Management System, whether manufacturers, services, buildings, or logistics. ISO 50001:2018 is a process-driven approach that enables organizations to better set their own energy usage and reduction goals and manage progress and resources. ISO 50001:2018 is a framework that helps organizations meet energy goals associated with Sustainability and/or Corporate Social Responsibility programs.  Wide-ranging benefits can be realized by implementing an Energy Management System (EnMS) including:

• Improving the return on investment of energy-consuming assets
• Establishing a basis for measuring and managing energy-use and GHG emissions
• Facilitating communications and planning for the improved use of energy resources
• Creating a framework for promoting and implementing best practices
• Building a financial model for investing in new, energy efficient, low GHG emitting technologies
• Aligning energy use with other management system objectives, such as quality, environmental, social, and financial
• Engaging the entire organization in better energy use and lower GHG emissions
• Meeting government and industry contractual requirements for efficient use of energy
• Capturing competitive advantage in the marketplace

This course provides information that will assist you in developing and implementing a management system and internal audit program within your organization that meets the requirements of the ISO 50001:2018 standard. This three-day course utilizes attendee interaction and case studies to help you gain a greater understanding of the standard and auditing concepts to implement and audit a successful management system. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

Grow your business iQ with this ISO 50001:2018 Overview with Implementation and Internal Auditing Training Course.

WHO SHOULD ATTEND

This course is primarily designed for Quality Managers and personnel who are interested in conducting, managing, or participating in the implementation and internal auditing of an ISO 50001:2018 management system.

PREREQUISITES

Attendees are required to have read and be familiar with the ISO 50001:2018 standard.

MATERIALS

Attendees will be provided with a manual of presentation material. Attendees are required to bring their own copy of the ISO 50001:2018 standard.

LEARNING OBJECTIVES

• Gain a general understanding of ISO standards, the system approach, and the background information on ISO 50001:2018 including structure, features, benefits, constraints.
• Decipher the ISO 50001:2018 standard clause by clause.
• Learn how to properly implement an ISO 50001:2018 management system in your organization with an implementation workshop.
• Develop Internal Auditing skills by understanding ISO 19011 terms and concepts, audit types, how to establish an effective audit system, audit system responsibilities, and the audit process in relation to ISO 50001:2018.

About This Course

The ISO 9001:2015 standard is applicable to any organization, regardless of type, size, industry or products and services provided. Having ISO 9001 certification can help your organization improve profits, lower employee turnover, perform better than national performance average on benchmark indicators, and improve effectiveness and efficiency. This classic classroom training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides information that will assist you with understanding what to document, how to document and what type of documentation is needed in accordance to the ISO 9001:2015 standard. This one day class will provide a walk-through of the standard as well as point out major requirements and offer commentary on how to successfully implement them. Opportunities to use the standard to improve your organization and offer final thoughts on implementation will also be identified.

Grow your business iQ with ISO 9001:2015 Documentation, Interpretation and Implementation.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in improving organizational performance.

Prerequisites

Attendees are required to have reviewed the ISO 9001:2015 standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 9001:2015 standard.

Learning Objectives

• Quality, Systems and Standards
• How ISO works
• ISO Myths and Realities
• ISO Concepts
  • Systems Thinking
  • Quality Concepts
  • Management, Leadership and Improvement
• The Importance of Interested Parties and Context of the Organization
• Design and documentation of your system
• Importance of the Quality Manual and documented policies
• Risk Management and your Business System
• Competence
• Operational Controls
• Performance Evaluation
• Corrective Action, Risk Management and Continual Improvement
• Implementation Strategy and Tactics and avoiding common mistakes

About This Course

The ISO 14001:2015 standard is intended to provide your organization with the elements of an effective environmental management system. Having ISO 14001 certification can help your organization assure customers of your commitment to demonstrate environmental management, maintain good public/community relations, improve your company’s cost control, as well as many other benefits. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides information that will assist you with understanding what to document, how to document and what type of documentation is needed in accordance to the ISO 14001:2015 standard. This one day class will provide a walk-through of the standard as well as point out major requirements and offer commentary on how to successfully implement them. Opportunities to use the standard to improve your organization and offer final thoughts on implementation will also be identified.

Grow your business iQ with ISO 14001:2015 Documentation, Interpretation and Implementation.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in improving organizational performance.

Prerequisites

Attendees are required to have reviewed the ISO 14001:2015 standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 14001:2015 standard.

Learning Objectives

• Background of environmental management and systems approach
• What can ISO 14001 do for your company?
• Annex SL and comparison with other standards
• Key differences between the 2004 and 2015 versions
• General EMS approach
• Determining scope and understanding the organization’s context
• Management responsibilities and leadership commitment
• Defining the policy and understanding its function
• Understanding and effective use of the risk-based approach
• Aspects and how to determine significance
• Effective identification and management of compliance obligations
• Setting and achieving environmental objectives
• Using effective and sustainable resources to support the EMS
• Beyond training: defining competence and achieving awareness
• Communication methods to support effective management
• Proper use and management of documented information
• Controlling operations to manage risk
• Emergency preparedness and response
• Evaluating and analyzing performance and compliance
• Internal audit requirements
• Management review
• Identification of nonconformities and taking corrective actions
• Using data to correct and continually improve
• Integration opportunities with other SL-based standards

About This Course

The Occupational Safety and Health Administration (OSHA) aims to ensure worker safety and health in the United States. In March 2018, the International Organization for Standardization published ISO 45001:2018 – Occupational Health and Safety Management System Requirements. This international standard will give organizations a framework to improve employee safety, reduce workplace risks and create better, safer working conditions, all over the world. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides information that will assist you in converting your organization’s OHSAS 18001 management system to the new ISO 45001 standard. This one day class will review the standard, clause by clause, as well as utilizing student interaction and handouts, all to help you gain a greater understanding of the standard. The course also integrates risk identification and change management to create a dynamic OH&S system that keeps pace with organizational changes.

Grow your business iQ with ISO 45001:2018: An Overview.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in converting their current OHSAS 18001 management system to ISO 45001.

Prerequisites

Attendees are required to have reviewed the ISO 45001:2018 standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 45001:2018 standard.

Learning Objectives

• ISO 45001:2018 Background
• ISO 45001:2018 Standard and Implementation Overview
  • Breakdown of the clauses
  • Comparison of OHSAS 18001:2007 clauses to the ISO 45001:2018

About This Course

The ISO 9001:2015 standard is applicable to any organization, regardless of type, size, industry or products and services provided. Having ISO 9001 certification can help your organization improve profits, lower employee turnover, perform better than national performance average on benchmark indicators, and improve effectiveness and efficiency. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This two day course will explain how the two standards integrate together and how this integration can be applied to your company. With an overview of the standards including material on risk and risk management, this course offers insight into what is required from ISO 9001:2015 and ISO 22000:2018. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with ISO 9001:2015 and ISO 22000:2018 Integrated Management System Standards.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who want to advance their knowledge of the ISO 9001:2015 and ISO 22000:2018 standards and how to apply the integration into their company.

Prerequisites

Attendees are required to have reviewed the ISO 9001:2015 and ISO 22000:2018 standards prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 9001:2015 and ISO 22000:2018 standards.

Learning Objectives

• Integration overview
• Risk
• ISO 9001:2015 overview of clauses
• ISO 22000:2018 overview of clauses

About This Course

Every organization, no matter how large or small, knowingly and unknowingly considers risks and makes both formal and informal efforts to mitigate or accept risks. In a world full of uncertainties, systematically addressing and managing risk is critical to the economic performance and professional reputation of your organization. With ISO 31000, an organization can compare their risk management processes with an internationally recognized benchmark to achieve a robust framework for effective risk management and corporate governance. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides an overview of the ISO 31000 standard and how it can be used to help strengthen your current quality management system through application of risk management concepts, no matter which standard you are certified to. This one day class will include some practical examples and offer some workshops to give students an opportunity to practice use of risk management techniques. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest risk management.

Grow your business iQ with Risk Management.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in learning concepts about recognizing and mitigating risk.

Prerequisites

Attendees are required to have reviewed the ISO 31000:2018 standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 31000:2018 standard.

Learning Objectives

• Risk management principles and framework
• Risk assessment, identification and analysis
• Risk evaluation and treatment
• Risk tools

About This Course

Many companies have experienced problems in the work place, and root cause is the underlying reason for that problem. Learning how to identify the cause of a problem, how to solve it, and how to prevent that problem from happening again can greatly benefit any organization by saving money and time in the future. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This practical, interactive, one day course is designed to provide quality professionals with an understanding of the processes and techniques that lead to root cause analysis and effective corrective action. The course presents the context and the tools for determining the root cause of nonconformances which will allow for the implementation of effective corrective action. Presented through case studies and group workshop exercises, this course will strengthen your ability to take the fundamental step for continual improvement. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest risk management.

Grow your business iQ with Root Cause Analysis/Effective Corrective Action.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in improving their organization’s performance.

Prerequisites

No prerequisites are required for this course.

Materials

Attendees will be provided with a binder of presentation material.

Learning Objectives

• Introduction to root cause
• ISO and corrective action
• The Plan Do Check Act Cycle
• An 8-D Approach to corrective action
• Correction, root cause analysis and corrective action
• A Tool Box for Corrective Action – five basic tools for success

About This Course

Becoming certified to the ISO 9001:2015 and the ISO 14001:2015 standards can help your organization improve profits, lower employee turnover, assure customers of your commitment to demonstrate environmental management, as well as many other organization and societal benefits. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This four hour class was is designed to provide an executive-level overview of the ISO 9001:2015 and 14001:2015 standards. It will break down each standard into the clauses to briefly explain the requirements of the standards as well as the benefits. The main outcome of this class is to highlight the benefits of becoming certified and the increasing value that becoming certified provides to companies. This course can also be broken into an ISO 9001:2015 Overview or ISO 14001:2015 Overview.

Grow your business iQ with Executive Overview of ISO 9001:2015 and ISO 14001:2015.

Who Should Attend

This course is primarily designed for executives or personnel who are interested in a brief overview of the ISO 9001 and/or ISO 14001 standards and the benefits of certification.

Prerequisites

No prerequisites are required for this course.

Materials

Attendees will be provided with a binder of presentation material.

Learning Objectives

• Introduction
• High level overview of ISO 9001:2015
• High level overview of ISO 14001:2015

About This Course

The ISO 9001:2015 standard is applicable to any organization, regardless of type, size, industry or products and services provided. Having ISO 9001 certification can help your organization improve profits, lower employee turnover, perform better than national performance average on benchmark indicators, and improve effectiveness and efficiency. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides information that will assist you in developing and implementing an internal audit program within your organization that meets the requirements of the ISO 9001:2015 standard. This two day class utilizes student interaction, handouts and case studies to help you gain a greater understanding of the standard and auditing concepts to implement a successful management system. It will also cover the requirements for risk and risk management. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with ISO 9001:2015 Internal Auditor.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in conducting, managing or participating in internal audits.

Prerequisites

Attendees are required to have reviewed the ISO 9001:2015 standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 9001:2015 standard.

Learning Objectives

• ISO 9001 in the world and the U.S.
• ISO 9000 definitions of Quality, Quality Systems, Requirements and Standards
• Deming’s Plan-Do-Check-Act (PDCA) model and how it relates to the new ISO 9001
• The 7 Principles for the new standard
• Fundamentals of Internal Auditing defined by ISO 19011
• Internal audit roles and responsibilities
• Internal auditing to the Process Approach
• How to write a nonconformity
• Nonconformance versus noncompliance
• Methods for ensuring good corrective actions
• A basic understanding of ISO 9001:2015 requirements
• A working understanding of auditing tools and techniques
  • How to understand audit criteria
  • How to develop audit evidence
  • How to assess audit evidence
  • How to reach an audit finding
  • How to write a finding including a nonconformance
  • How to explain the reasoning behind a finding
  • How to conduct an audit interview
• Audit planning and preparation
• Audit roles and responsibilities
• The audit cycle and documenting the audit trail
• Process auditing
• Auditing and risk management

About This Course

The ISO 9001:2015 standard is applicable to any organization, regardless of type, size, industry or products and services provided. ISO/IEC 20000-1:2011 defines the requirements for a service provider to deliver managed services. It is the first international standard for service management and promotes the adoption of an integrated process approach to effectively deliver managed services. Together, ISO 20000 can enhance ISO 9001 by providing more controls and procedures to help with your organization. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This two day course will assist your organization in developing and implementing an internal audit program as an important tool for your quality management system that meets the requirements of the ISO 9001 and ISO 20000 standards. It also will assist students in gaining a greater understanding of both standards and using that knowledge to implement an important tool for providing performance evaluation to management that leads to continual improvement. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with ISO 9001:2015 and ISO 20000-1 IT Internal Auditor.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in conducting, managing or participating in internal audits.

Prerequisites

Attendees are required to have read and are familiar with the ISO 9001:2015 and ISO 20000-IT standards.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 9001:2015 and ISO 20000-1 IT standards.

Learning Objectives

• Quality systems and standards
• ISO 9001 and 20000 common concepts
• Audit basics – definitions and concepts
• Audit roles and responsibilities
• The audit trail
• Clauses overview
• Case studies

About This Course

The ISO 9001:2015 standard is applicable to any organization, regardless of type, size, industry or products and services provided. The ISO 14001:2015 standard is intended to provide your organization with the elements of an effective environmental management system. The ISO 45001:2018 standard will give organizations a framework to improve employee safety, reduce workplace risks and create better, safer working conditions, all over the world. Together, having these certifications can help your organization by providing more controls and procedures to help with your organization. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides information that will assist you in developing and implementing an internal audit program within your organization that meets the requirements of the ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 standards. This three day class utilizes student interaction and case studies to help you gain a greater understanding of the standard and auditing concepts to implement a successful management system. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 Internal Auditor.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in conducting, managing or participating in internal audits.

Prerequisites

Attendees are required to have reviewed the ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 standards prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 standards.

Learning Objectives

• ISO 9001:2015 overview
• ISO 14001:2015 overview
• ISO 45001:2015 overview
• Internal auditing to each standard
• Case studies

About This Course

The ISO 14001:2015 standard is intended to provide your organization with the elements of an effective environmental management system. Having ISO 14001 certification can help your organization assure customers of your commitment to demonstrate environmental management, maintain good public/community relations, improve your company’s cost control, as well as many other benefits. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides information that will assist you in developing and implementing an internal audit program within your organization that meets the requirements of the ISO 14001:2015 standard. This two day class utilizes student interaction, handouts and case studies to help you gain a greater understanding of the standard and auditing concepts to implement a successful management system. The course will also cover the requirements for risk and risk management. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with ISO 14001:2015 Internal Auditor.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in improving organizational performance.

Prerequisites

Attendees are required to have reviewed the ISO 14001:2015 standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 14001:2015 standard.

Learning Objectives

• ISO 14001:2015 overview
• Environmental management system overview
• ISO 14001:2015 clauses
• Internal auditing overview
• Examples and case studies

About This Course

ISO 27001 certification provides a management framework for continuing conformance to information security requirements. This framework can also be used to meet the legal and regulatory requirements for many government and commercial contracts. And as a management framework, ISO 27001 is beneficial for companies that must have a documented, certified, or demonstrated information security program.  This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides information that will assist you in developing and implementing an internal audit program within your organization that meets the requirements of the ISO 27001:2013 standard. This two day class utilizes student interaction, handouts and case studies to help you gain a greater understanding of the standard and auditing concepts to implement a successful management system. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with ISO 27001:2013 Internal Auditor.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in conducting, managing or participating in internal audits.

Prerequisites

Attendees are required to have reviewed the ISO 27001:2013 standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 27001:2013 standard.

Learning Objectives

• Audit basics, definitions and concepts (based on ISO 19011)
• The audit cycle, process and PDCA
• Contents of the ISO 27001:2013 standard

About This Course

The Occupational Safety and Health Administration (OSHA) aims to ensure worker safety and health in the United States. In March 2018, the International Organization for Standardization published ISO 45001:2018 – Occupational Health and Safety Management System Requirements. This international standard will give organizations a framework to improve employee safety, reduce workplace risks and create better, safer working conditions, all over the world. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides information that will assist you in developing and implementing an internal audit program within your organization that meets the requirements of the ISO 45001:2018 standard. This two day class utilizes student interaction, handouts and case studies to help you gain a greater understanding of the standard and auditing concepts to implement a successful management system. The course will also cover the requirements for risk and risk management. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with ISO 45001:2018 Internal Auditor.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in conducting, managing or participating in internal audits.

Prerequisites

Attendees are required to have reviewed the ISO 45001:2018 standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 45001:2018 standard.

Learning Objectives

• General background information
• Internal auditing to ISO 19011
• Root cause analysis and corrective action
• ISO 45001:2018 standard and implementation

About This Course

Companies that are driven to compete and win in the aerospace industry can demonstrate their commitment, responsibility, and expertise through AS9100 certification. Certification can be applied to any area, design and manufacturing of equipment, parts, supply, maintenance, overhaul and repair depots, accessory supply, airport and airline operations, flight operations, and cargo handling. Benefits of becoming AS 9100 certified include increased customer satisfaction, on-going operational improvements that cut waste and reduce costs and fewer errors and lower return rates. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This three day course provides information that will assist your organization in developing and implementing an internal audit program as an important tool for your quality management system that meets the requirements of the AS 9100 Revision D standard. It is also designed to assist students in gaining a greater understanding of the AS 9100 standard and use that knowledge for providing performance evaluation to management that leads to continual improvement. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with AS 9100 Revision D Internal Auditor.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in conducting, managing or participating in internal audits.

Prerequisites

Attendees are required to have reviewed the AS 9100 Revision D standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the AS 9100 Revision D standard.

Learning Objectives

• Purpose of the internal audit
• AS 9100 Revision D requirements
• Audit terms and definitions of ISO 19011:2011
• Principles of auditing ISO 19011:2011
• Managing the audit program to ISO 19011:2011
• Performing the audit to ISO 19011:2011
• Competence and evaluation of auditors
• Case studies

About This Course

The ISO 19011:2018 is a generic auditing standard and is used as a guideline in all other standards for auditing. Understanding the basics of auditing can help you plan and conduct internal or external audits of management systems. This training fosters networking and collaboration of people with different backgrounds, opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This two day course will provide an overview of how to audit any management system using the ISO 19011:2018 standard. It will review audit requirements and how to apply auditing methods to current management systems as well as corrective actions and risk analysis. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with Auditing Management Systems – Guidance from ISO 19011:2018.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in conducting, managing or participating in internal audits.

Prerequisites

Attendees are required to have reviewed the ISO 19011:2018 standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 19011:2018 standard.

Learning Objectives

• Identify the different types of audits
• ISO 19011:2018 clause overview
• Audit roles and responsibilities
• Audit trail
• Case studies and examples

About This Course

The ISO 9001:2015 standard is applicable to any organization, regardless of type, size, industry or products and services provided. Having ISO 9001 certification can help your organization improve profits, lower employee turnover, perform better than national performance average on benchmark indicators, and improve effectiveness and efficiency. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides information that will assist you in developing and implementing an internal audit program within your organization that meets the requirements of the ISO 9001:2015 standard. This three day class is designed to provide your ISO project team with an understanding of requirements and offer development and deployment strategies that will assist in effectively implementing a management system. It addresses important issues of development including documentation requirements and deployment approaches such as risk management, management of change, management of external providers of products and services, management review, internal audits, and corrective action. It will also cover how to correct nonconformities.

Grow your business iQ with ISO 9001:2015 Advanced Internal Auditor.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in conducting, managing or participating in internal audits.

Prerequisites

Attendees are required to have reviewed the ISO 9001:2015 standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the ISO 9001:2015 standard.

Learning Objectives

• Introduction to quality systems and standards
• ISO objectives and principles
• ISO 9001:2015 overview
• Auditing methods and concepts
• Process audits
• Review of ISO 9001:015 and creating audit questions
• The Audit Cycle – PDCA
• Audit roles and responsibilities
• Risk management
• Case studies

About This Course

The IATF 16949 standard is the first edition of the automotive quality management system standard and is now a separate standard from ISO 9001:2015, which still remains the base requirements for IATF registration. Having qualified internal auditors to implement both internal audits as well as new second party audit requirements of the standard can be greatly beneficial for your organization. This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

This course provides information that will assist you in developing and implementing an internal audit program within your organization that meets the requirements of the IATF 16949:2016 standard. This three day class utilizes student interaction, handouts and case studies to help you gain a greater understanding of the standard and auditing concepts to implement a successful management system. The course will also cover the requirements for risk and risk management based on the ISO 9001 standard. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with IATF 16949:2016 Internal Auditor.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in conducting, managing or participating in internal audits.

Prerequisites

Attendees are required to have reviewed the IATF 16949:2016 Specifications, IATF 16949:2016 Fifth Edition Rules and ISO 9001:2015 standard prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the IATF 16949:2016 Specifications, IATF 16949:2016 Fifth Edition Rules and ISO 9001:2015 standard.

Learning Objectives

• Introduction to IATF 16949:2016
• Key changes affecting internal audits
• Auditing principles
• Corrective actions
• IATF 16949:2016 quality management system requirements

About This Course

The IATF 16949 standard is the first edition of the automotive quality management system standard and is now a separate standard from ISO 9001:2015, which still remains the base requirements for IATF registration. The Automotive Core Tools are very powerful methods to define, establish, understand and improve your manufacturing processes. IATF 16949 requires the use of the five tools; Advanced Product Quality Planning (APQP), Failure Mode Effects Analysis (FMEA), Measurement Systems Analysis (MSA), Statistical Process Control (SPC) & Production Part Approval Process (PPAP). This training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

The two day course is designed to provide an awareness of the purpose and practical application of the Core Tools. The course reviews the relationship between the five core tools and their application within IATF 16949:2016. Starting with an examination of the AIAG reference manuals followed by instruction on the more common approaches, we then utilize workshops to provide hands on experience with each tool. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with AIAG Core Tools.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in understanding or implementing IATF 16949:2016.

Prerequisites

Attendees are required to have reviewed the IATF 16949:2016 Specifications, IATF 16949:2016 Fifth Edition Rules and the AIAG Core Tools standards prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the IATF 16949:2016 Specifications, IATF 16949:2016 Fifth Edition Rules and AIAG Core Tools standards.

Learning Objectives

• Introduction to the Core Tools and their relationship with IATF 16949
• The sequence of the tools
• Advanced Product Quality Planning – the overall organizational tool process definition through flow charting
• Failure Mode Effects Analysis to understand risks
• Control Plan development to mitigate/control the identified risks
• Measurement Systems Analysis to evaluate the inherent measurement system error
• Statistical Process Control to understand and reduce product and process variation
• Production Part Approval Process leading to customer approval of the part/process

About This Course

The IATF 16949 standard is the first edition of the automotive quality management system standard and is now a separate standard from ISO 9001:2015, which still remains the base requirements for IATF registration. In addition to the IATF 16949:2016 technical standard, the IATF established a governing document called “Rules for Achieving and Maintaining IATF Recognition.” The 5th Edition “Rules” were published and include criteria for the registrar, registrar audit process, auditor qualification, certification requirements, and expectations for the registering organization. The “Rules” mandate a two-stage process for registration. This classic classroom training fosters networking and collaboration of people with different backgrounds opening the door to innovative thinking. To each training, we bring industry experience, value-added contributions, and trainers that have a practical understanding of your organization. The result: effectiveness, efficiency, satisfaction, and a valuable relationship you can rely on to achieve your success.

The one day course is designed to provide an overview of the IATF 16949:2016 Rules 5^th edition. It breaks down the standard, clause by clause, to further explain each section. Case studies are also used to further understanding of the topics. While designed for beginners to the subject, many former students return to refresh their skills and catch up on the latest auditing approaches.

Grow your business iQ with IATF 16949:2016 Rules 5^th Edition.

Who Should Attend

This course is primarily designed for Quality Managers and personnel who are interested in understanding or implementing IATF 16949:2016.

Prerequisites

Attendees are required to have reviewed the IATF 16949:2016 Specifications and IATF 16949:2016 Fifth Edition Rues standards prior to the course.

Materials

Attendees will be provided with a binder of presentation material. Attendees are required to bring their own copy of the IATF 16949:2016 Specifications and IATF 16949:2016 Fifth Edition Rules standards.

Learning Objectives

• Introduction to the IATF Rules Standard
• Breakdown of clauses
• Case studies

About This Course

Concerns from and for customers, workforce, stakeholders, communities, and governments, as well as our resources and climate, have brought about a demand for transparent and socially-responsible practices and initiatives within organizations. Companies failing to consider their impact on the planet and their people will fall behind their competition as it becomes the standard.

It is simply not enough to maintain operational efficiency in business today. Organizations have a duty to recognize and address global causes for concern. Contributing to sustainable development is the main objective of Corporate Social Responsibility. This overarching goal is recognized by a combination of social equality, healthy ecosystems, and good organizational governance.

This webinar will provide an executive-level overview of CSR (also known as ESG or Sustainability) and will touch on what you need to know to ensure your organization is not only protected from CSR risks, but positioned to take advantage of CSR-related opportunities.

Grow your business iQ with Introduction to Corporate Social Responsibility.

Who Should Attend

This session is appropriate for executives and managers responsible for Sustainability/Corporate Social Responsibility or executives and managers responsible for HR, Finance, Strategy, Purchasing, and Supply Chain Management.

Prerequisites

There are no prerequisites are for this webinar.

Materials

No materials are required for this webinar.

Learning Objectives

This webinar will help participants understand CSR terminology, see how the various pieces fit together, and have a functional understanding of what you need to do in your organization.  We will cover:

• This webinar will help participants understand CSR terminology, see how the various pieces fit together, and have a functional understanding of what you need to do in your organization. We will cover:
  • What is CSR
  • The value of CSR to your business
  • The main CSR frameworks
  • How the various sustainability standards fit together
  • Steps to define your CSR strategy
  • CSR risks and opportunities
  • The latest trends in CSR
  • CSR reporting and legislation
  • The value of assurance
  • Resources to help you get started

About This Course

In the larger picture of sustainability, the built environment is a component that can have a significant impact on your organization’s overall CSR Plan. By pursuing Leadership in Energy and Environmental Design (LEED) Certification for your new and existing facilities, your company is affirming that you are conscious of the impact your buildings have on the planet and that you are enhancing your facilities to minimize that impact.

The LEED Certification program is a third-party review process that allows owners of eligible buildings to pursue certification based on the sustainable attributes of the building and site. LEED certification is an official recognition that your building meets the requirements of the United States Green Building Council’s LEED Rating Systems.

Grow your business iQ with LEED Project Executive Overview.

Who Should Attend

This session is appropriate for executives and managers responsible for Sustainability/Corporate Social Responsibility or executives and managers responsible for Facilities Operation and Management.

Prerequisites

There are no prerequisites are for this webinar.

Materials

No materials are required for this webinar.

Learning Objectives

The LEED Project Executive Overview webinar will introduce you to the key components of the LEED and provide an overview of the certification process to enable your organization to make an informed decision regarding pursuing LEED certification. The following topics will be covered:

• What is LEED
• The LEED Rating Systems
• The LEED Certification process
• The data behind the business case for green building
• Lessons learned
• Additional incentives for LEED certification
• Resources available to you moving forward

About This Course

Now that you have decided to pursue LEED certification, the next step is to register and kickoff your project. Assembling your team and identifying your LEED goal early will also help you evaluate choices throughout the certification process with the most impact at the lowest cost.

The decision to pursue LEED certification does not need to be complicated or expensive if your team is proactive and informed. Documenting the sustainable strategies implemented by your project is an important part of LEED certification. Knowing how to efficiently navigate this process will reduce your costs by reducing delays and saving time.

Grow your business iQ with LEED Certification Kickoff.

Who Should Attend

Managers and associates involved in any aspect of a LEED project or managers and associates responsible for Facilities Operation and Management.

Prerequisites

There are no prerequisites are for this webinar.

Materials

No materials are required for this webinar.

Learning Objectives

This webinar will walk you through the project documentation and review process from registration to certification, highlighting nuances that are commonly missed or misunderstood across LEED projects as seen by LEED Reviewers. This session will discuss:

• Establishing LEED project details
• Registering your project and understanding the Minimum Program Requirements
• Campus and multiple building projects
• Using LEED Online
• Documenting your project strategies
• The LEED review process
• Resources available moving forward

About This Course

As a part of a LEED project team, you will be responsible for documenting your project in order to submit for review and ultimately, to achieve LEED certification. There are seven credit categories in the LEED Rating systems from which you can document criteria and attempt points. In each of these categories, there are prerequisites or credits that are regularly submitted with documentation issues that can be easily avoided with a better understanding of the requirements.

Grow your business iQ with LEED Project Tips.

Who Should Attend

Managers and associates involved in any aspect of a LEED project or managers and associates responsible for Facilities Operation and Management.

Prerequisites

There are no prerequisites are for this webinar.

Materials

No materials are required for this webinar.

Learning Objectives

This session will focus on the Integrative Process (IP), Sustainable Sites (SS), and Location and Transportation (LT) credit categories. We will discuss the following:

• Documentation specific to the IP, SS, and LT credits
• Clarification of the rating system requirements
• Common errors and troublesome documentation
• Use of publicly provided USGBC guidance

About This Course

As a part of a LEED project team, you will be responsible for documenting your project in order to submit for review and ultimately, to achieve LEED certification. There are seven credit categories in the LEED Rating systems in which you can document criteria and attempt points. In each of these categories, there are prerequisites or credits that are regularly submitted with documentation issues that can be easily avoided with a better understanding of the requirements.

Grow your business iQ with LEED Project Tips.

Who Should Attend

Managers and associates involved in any aspect of a LEED project or managers and associates responsible for Facilities Operation and Management.

Prerequisites

There are no prerequisites are for this webinar.

Materials

No materials are required for this webinar.

Learning Objectives

This session will focus on the Water Efficiency (WE) category. We will discuss the following:

• Documentation specific to the WE credits, including calculations
• Clarification of the rating system requirements
• Common errors and troublesome documentation
• Use of publicly provided USGBC guidance

About This Course

As a part of a LEED project team, you will be responsible for documenting your project in order to submit for review and ultimately, to achieve LEED certification. There are seven credit categories in the LEED Rating systems in which you can document criteria and attempt points. In each of these categories, there are prerequisites or credits that are regularly submitted with documentation issues that can be easily avoided with a better understanding of the requirements.

Grow your business iQ with LEED Project Tips.

Who Should Attend

Managers and associates involved in any aspect of a LEED project or managers and associates responsible for Facilities Operation and Management.

Prerequisites

There are no prerequisites are for this webinar.

Materials

No materials are required for this webinar.

Learning Objectives

This session will focus on the Energy and Atmosphere (EA) category. We will discuss the following:

• Documentation specific to the EA credits, including calculations
• Energy modeling and the tools available to you
• Clarification of the rating system requirements
• Common errors and troublesome documentation
• Use of publicly provided USGBC guidance

About This Course

As a part of a LEED project team, you will be responsible for documenting your project in order to submit for review and ultimately, to achieve LEED certification. There are seven credit categories in the LEED Rating systems in which you can document criteria and attempt points. In each of these categories, there are prerequisites or credits that are regularly submitted with documentation issues that can be easily avoided with a better understanding of the requirements.

Grow your business iQ with LEED Project Tips.

Who Should Attend

Managers and associates involved in any aspect of a LEED project or managers and associates responsible for Facilities Operation and Management.

Prerequisites

There are no prerequisites are for this webinar.

Materials

No materials are required for this webinar.

Learning Objectives

This session will focus on the Indoor Environmental Quality (IEQ) and Innovation (IN) categories. We will discuss the following:

• Documentation specific to the IEQ and IN credits
• Strategies to use for the IN credits, including Pilot Credits and Exemplary Performance
• Clarification of the rating system requirements
• Common errors and troublesome documentation
• Use of publicly provided USGBC guidance